Reference

Legal terms before you join

Clear account terms, India access rules, wallet record handling and data rights sit here before you open your account with z900.

India access termsAccount contract rulesUPI record contextData request path

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India access terms and wallet records

z900 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This legal notice explains how our terms apply when you create, use or close an account. Your access depends on local law, and our services are available only where local law permits. We may ask you to verify your name, contact details, age status, payment ownership

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and account activity before deposits, withdrawals or changes are processed. Records linked to UPI, Paytm, PhonePe and Google Pay help us match wallet activity with your account contract and keep a clear transaction trail. We also describe how we handle cookies, device checks, data retention, security
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alerts and requests to correct your details. If a rule changes, the updated term applies from the date shown on the page unless a separate notice states another date.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Three legal contact routes

Legal questions need a clear route, not a crowded chat queue. Use the path that matches your request so we can check the account, wallet record or data item properly. We may ask for identity proof before sharing account material, changing records or discussing a transaction that involves UPI, Paytm, PhonePe or Google Pay.

Team online

Account legal requests

Write to us from the email linked to your account and include your handle, date of issue and the legal request you want checked. We respond with the next step and any identity proof needed.

Wallet record questions

For UPI, Paytm, PhonePe or Google Pay concerns, send the transaction reference, amount, time and screenshot from your payment app. We compare it with our ledger before giving a legal account response.

Data change requests

If your name, mobile number or email is wrong, ask for a data correction through account support. We verify ownership first, then record the change with the date and reason for audit checks.

RIGHTS HANDLING

Six account rights we manage

Our legal handling is built around account proof, clear records and direct contact. We do not share account material just because a request sounds urgent; we verify ownership first.

Data access

You may ask what account data we hold about you. We verify your identity, locate account, wallet, device and contact records, then share the lawful part in a readable format where local law permits.

Correction handling

If a spelling, phone number or email address is wrong, we can correct it after ownership checks. Some transaction records stay unchanged because they must match UPI, Paytm, PhonePe or Google Pay ledgers.

Cookie controls

Cookies help us keep sessions active, detect risky access and remember language choices. You can manage browser settings, but blocking required cookies may affect login, wallet checks and legal record matching.

Security checks

We log device signals, login times and account changes to protect your account contract. If activity looks unusual, we may pause sensitive actions until you confirm ownership through the contact route we provide.

Retention period

Account and wallet records are kept while needed for service, tax, dispute, security and legal duties. When those reasons end, we reduce, archive or delete data according to the retention rule that applies.

Deletion requests

You may ask us to close your account or remove data where law allows. Some records may stay longer when needed for transaction proof, unresolved disputes, security checks or legal reporting duties.

Legal questions before account opening

These answers explain how our legal terms work before and after you open an account. They are written for direct account holders in India and focus on access, verification, data rights, wallet records and contact steps. If your situation involves local law, eligibility is available only where local law permits.

You must be legally allowed to access the service in your location and use your own account details. Eligibility depends on local law, and access is available only where local law permits.

Identity checks help us confirm that the account, wallet and contact details belong to you. They also help us handle withdrawals, data requests, disputes and legal duties without giving account material to the wrong person.

We use transaction references, timestamps and wallet names to match money movement with your account record. These details help us check disputes, confirm withdrawals and answer legal questions tied to your wallet activity.

Yes, you can ask us to correct details such as your email, mobile number or spelling of your name. We verify ownership first, then update the record when the requested change is lawful and supported.

You may request a copy of data linked to your account. We confirm your identity, remove material that cannot be shared lawfully, and provide the remaining account record through a suitable contact path.

If local law restricts access in your area, we may limit account actions, decline account opening or close access to certain services. We apply these checks because availability depends on local law.

Use the email connected to your account and include dates, transaction references, screenshots and a clear request. We check the account record, verify your identity and reply with the next lawful step.

Legal terms before you join

Three legal contact routes

Account legal requests

Wallet record questions

Data change requests

Six account rights we manage

Data access

Correction handling

Cookie controls

Security checks

Retention period

Deletion requests

Legal questions before account opening

01 Who can open an account under these terms?

02 Why do we ask for identity checks?

03 How are UPI, Paytm and PhonePe records used legally?

04 Can you ask to change account data?

05 Can you request a copy of your account data?

06 What happens if local law restricts access?

07 How do you contact us about a legal dispute?

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