Reference

Terms and Conditions That Govern Your Account

These terms set out the rules under which your z900 account operates — what you agree to when you open an account, how your funds are handled, and…

Applies to all account holdersJurisdiction-dependent accessUPI, Paytm, PhonePe coveredSubject to updates with notice

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What These Terms Cover and How They Apply

z900 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By opening and using your z900 account, you confirm that you have read, understood, and agreed to these terms in full. The terms govern every aspect of your account relationship with us — including deposits made via UPI, Paytm, or PhonePe, withdrawals to your linked bank,

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participation in any game on our platform, and any communication between you and our support team. We may revise these terms at any time, and we will notify you through your registered email or an in-platform message before changes take effect. Continued use of your account
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after a notified revision counts as acceptance. If any clause is found unenforceable under applicable Indian law, the remaining clauses continue in full effect. These terms are governed by applicable law in your jurisdiction and are available where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR TEAM

How to Contact Us About These Terms

If any clause in these terms is unclear or you believe your account rights have not been respected, our support team is reachable around the clock. Whether you are in Mumbai or anywhere else in India, we aim to respond to terms-related queries within 24 hours through the channels listed here.

Team online

Live Chat

Open the chat widget from any page on z900.asia to speak with a support agent directly. Live chat is available 24 hours a day for account and terms queries.

Email Support

Write to our support address for formal terms-related requests, account disputes, or deletion inquiries. We acknowledge within 4 hours and aim to resolve within 24.

Help Centre

Browse our on-site help articles at z900.asia for clause-by-clause explanations of these terms, including sections on payments, account access, and data handling.

HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Rights Under These Terms

These terms are backed by concrete account-management practices — from how your personal data is stored to how you can request changes to your account at any time.

Data Retention Policy

We retain your account data for as long as your account remains active and for the period required under applicable law after closure. You may request a copy of your stored data by writing to our support team at any time.

Cookie Handling

z900.asia uses session and analytics cookies to keep your account secure and improve page performance. You can manage cookie preferences from your browser settings; disabling certain cookies may affect account functionality.

Account Security Practices

Your account is protected with encrypted login sessions and optional two-factor verification. Never share your password. If you suspect unauthorised access, contact us immediately and we will lock the account within minutes.

Payment Data Handling

Payment details you provide — whether UPI IDs, Paytm handles, or PhonePe-linked numbers — are used solely to process your transactions. We do not store full card or banking credentials on our servers.

Requesting Account Changes

To update registered details such as your email address, phone number, or linked payment method, submit a request via live chat or email with identity verification. Changes are processed within one business day.

Who to Contact for Rights Requests

For any formal request under applicable data law — including access, correction, or deletion of your personal information — contact our compliance team through the support email listed on z900.asia. We respond within 72 hours.

Frequently Asked Questions About These Terms

The questions below address what our account holders ask most often about these terms — from how changes are communicated to what happens when you close your account. If your question is not covered here, reach us via live chat or email at z900.asia.

These terms take effect the moment you complete account registration on z900.asia. By proceeding through the registration flow, you confirm you have read and accepted all clauses, including those covering payments via UPI, Paytm, and PhonePe.

We will notify you by email to your registered address or through an in-platform message at least 7 days before any material change takes effect. Minor updates — such as typographical corrections — may be made without prior notice.

Yes, you may request account closure at any time via live chat or email. Any remaining balance in your account wallet will be processed for withdrawal to your verified payment method — UPI, Paytm, or PhonePe — before the account is deactivated.

Contact our support team within 30 days of the transaction date, providing your account ID, transaction reference, and a brief description of the dispute. We review all disputes against our transaction logs and respond in writing within 5 business days.

Following account closure, we retain your personal data for the period required under applicable Indian law — typically for compliance and audit purposes. After that retention window, your data is deleted or anonymised in line with our data handling policy.

Access to z900 services — whether you are in Pune, Delhi, or anywhere else in India — is subject to local law. These terms apply to all account holders where local law permits, and it is your responsibility to confirm your use is lawful in your location.

If you consider any clause to be in conflict with your rights under applicable law, write to our compliance team via the support email on z900.asia. We will review your concern and provide a written response within 72 hours of acknowledgement.

Terms and Conditions That Govern Your Account

How to Contact Us About These Terms

Live Chat

Email Support

Help Centre

Data, Security and Your Rights Under These Terms

Data Retention Policy

Cookie Handling

Account Security Practices

Payment Data Handling

Requesting Account Changes

Who to Contact for Rights Requests

Frequently Asked Questions About These Terms

01 When do these terms take effect for my account?

02 How will I be told if the terms change?

03 Can I close my account and what happens to my funds?

04 What is the process for disputing a transaction under these terms?

05 How long does z900 keep my personal data after I close my account?

06 Do these terms apply to users accessing z900 from all Indian cities?

07 What should I do if I believe a clause in these terms violates my rights?

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